Job Title: Customer Contact - Administrative AssistantLocation: Fully RemoteContract: Until the end of 2025Join Our Team!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced administrative environment? Our client, a leader in the banking industry, is seeking a dedicated Customer Contact - Administrative Assistant to join their dynamic team. This is an exciting opportunity for someone who enjoys engaging with customers while providing essential administrative support.Role Overview:As a Customer Contact - Administrative Assistant, you will play a crucial role in ensuring smooth communication with clients and efficient internal operations. You will be the first point of contact for customer enquiries, handling various queries and providing high-quality service. Your administrative skills will support the wider team, contributing to the overall success of the organisation.Key Responsibilities:Serve as the first point of contact for customer enquiries via phone, email, and other communication channels.Provide accurate information and resolve customer queries in a professional and timely manner.Log and track customer interactions using CRM or internal systems to ensure all communications are documented.Support a variety of administrative tasks, including data entry, filing, scanning, and document management.Assist in the preparation of reports, presentations, and correspondence for internal and external use.Schedule meetings and manage ..... full job details .....