Job Specification - Housing Choices Case Officer
Job Title: Housing Choices Case Officer
Employer: Leicestershire District Council
Type: Temporary
Hours: 36.25 per week (Mon-Fri, 09:00-17:00)
Duration: 1 June 2026 - 30 June 2026
Pay: £16.97 - £17.96 per hour
Purpose
To provide housing advice and homelessness prevention support, managing an existing caseload in line with current homelessness legislation.
Key Duties

• Manage homelessness and housing options cases
• Carry out homelessness assessments and investigations
• Provide advice on housing options and support services
• Issue decisions under the Homelessness Reduction Act 2017
• Work with vulnerable customers to prevent homelessness
• Maintain accurate case records using systems such as Jigsaw

• Experience managing homelessness caseloads
• Good knowledge of the Homelessness Reduction Act 2017
• Housing advice/options experience essential
• Experience with Jigsaw preferred
• Strong communication and organisation skills
• Full UK driving licence required
• Able to attend the Coalville office at least twice weekly