Job Description: We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role: Live Service EngineerLocation: TelfordWorking Mode: Hybrid (Weekly 2 days Onsite)Contract Type: Inside IR35Duration: 12 monthsPay Rate: £483 per day Inside IR35Clearance Required: SC Clearance required or eligible for SC clearance Core Responsibilities Provide live service support for the Client service. Investigate and resolve incidents without breaching SLAs. Manage and monitor batch scheduling processes. Perform daily checks and triage ServiceNow tickets. Support patching and failover activities. Collaborate with cross-functional teams to elaborate issues and devise solutions. Skills and Technologies PL/SQL and Java (core development and debugging) Live Service Support experience ServiceNow (ticket triage and root cause analysis) Batch scheduling tools (eg, Job Scheduler) Strong problem-solving and analytical skills If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours. ..... full job details .....