Position Title: Commercial Account HandlerPosition SummaryAs a Commercial Account Handler at our client, you will play a pivotal role in providing exceptional service to commercial clients. Your primary responsibility will be to support Account Executives in managing client accounts, processing policies, and ensuring smooth communication between clients, the service teams, and insurer partners. This position demands strong attention to detail, excellent organisational skills, and a proactive approach to delivering exceptional client service.Roles and ResponsibilitiesAs a Commercial Account Handler you will be responsible for the following: Assisting Account Executives in managing a portfolio of commercial insurance clients.Process insurance policies, endorsements, and renewals accurately and efficiently.Liaising with clients to gather necessary information for underwriting purposes.Provide exceptional client service by promptly addressing any inquiries and concerns.Collaborate with underwriters to negotiate terms and coverage on behalf of clients.Prepare accurate documentation and maintain client records in compliance with regulatory standards.Support claims management by facilitating communication between clients and claims departments.Stay updated on industry trends, insurance products, and regulatory changes. Key Performance Indicators Client satisfaction ratings.Timeliness and accuracy of policy processing.Renewal retention rates.Efficiency in handling client inquiries ..... full job details .....