An experienced Senior IT Technician is needed to join our team at Levett Consultancy on a full-time permanent basis.We are excited to be recruiting for a Senior IT Technician, providing 2nd line technical support for our UK customer base, working from our Ongar (near Chelmsford) and Ipswich offices. This role offers an opportunity to deepen your expertise in Google and Microsoft technologies within a challenging and rewarding environment.About Us: Levett Consultancy is a dynamic SME specialising in driving digital transformation through cloud technology. As Microsoft and Google Partners, we deliver exceptional IT solutions, fostering long-term partnerships and empowering organisations. Our collaborative and innovative culture is guided by our core principle: "Keeping Technology Simple."Our offices in Ongar and Ipswich provide professional working environments where you''ll collaborate with our talented team while building strong relationships with our clients.This is an excellent opportunity to progress your career with a well-established company!Ideal Candidate Profile: We seek a proactive, communicative individual with diverse technical skills and a passion for exceeding customer expectations. The position is ideally suited to a 1st line technician wanting to progress their IT career.Essential Experience, Skills, and Knowledge: Minimum 3 years of 1st/2nd line support experience with strong troubleshooting abilitiesProficiency with ITIL service desks for effective ticket ..... full job details .....