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Permanent

Caravan Accommodation Manager

Skegness
money-bag 10000-500000 Annual
3072735658
Posted 3 days ago

Description The Caravan Accommodation Manager is a key operational leader responsible for the smooth and consistent delivery of our Caravan Village at Butlin''s Skegness. This is a large scale role covering static caravans, lodges, hire fleet units, sublets, owner accommodation and all associated public areas. You lead your team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. A central part of the role is driving our Clean and Fault Free (CAFF) approach, embedding high expectations across the team and ensuring that every unit meets our quality standards. You will work closely with the wider Guest Services and Accommodation teams to resolve issues quickly, manage challenges proactively and continually improve the guest and owner experience. You will also be accountable for key performance measures, including Guest NPS for the Caravan Village and caravan owner satisfaction scores. This is a fast paced, hands on leadership role that requires strong operational oversight, confident decision making and the ability to adapt to changing priorities. The position operates on a five day working pattern across seven days, so flexibility is essential. As with all roles at Butlin''s, no two days will be the same, and you will need to enjoy thinking on your feet, leading from the front and keeping the owners and guests experience at the heart of everything you do. About You The ideal candidate will bring extensive operational ..... full job details .....

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