AgileSource are seeking a Service Analyst on a Permanent basis. We''re looking for professional with strong expertise in ITSM process management, particularly within Asset andamp; Configuration Management and Risk, Compliance andamp; Quality disciplines. Well-versed in ITIL good practice, with a solid understanding of service life cycle governance, process optimisation, and continuous improvement. Essential ITSM process management experience specifically Asset andamp; Config or Risk, Compliance andamp; Quality Worked with ITIL good practice Customer/Supplier facing skills eg relationship management or account management Good communication written andamp; verbal with all layers of an organisation Desirable ITIL Foundation qualification Worked for or within a SIAM organisation Worked for or within a Product operating model ITSM Process owner Nice to have ITIL ..... full job details .....