Service Desk Analyst

Department: IT
Location: Rushmere

We''re looking for a customer-focused Service Desk Analyst to join our 24/7 European IT Service Desk, providing first-class technical support across Pilgrim''s Europe.

What You''ll Do

• Provide IT support for incidents and service requests via phone, email and self-service channels
• Manage and prioritise tickets to meet agreed service levels
• Resolve is...