Butler Rose is delighted to be supporting a well-established organisation in the Plymouth area with the recruitment of an experienced Credit Controller.This is an excellent opportunity to join a busy finance team in a role focused on maximising cash collection, reducing aged debt, and ensuring robust credit management processes are maintained across the business. The successful candidate will play a key role in managing outstanding balances, supporting customers with payment arrangements, and providing insightful reporting to aid financial decision-making.The RoleAs Credit Controller, your primary responsibility will be to ensure outstanding debt is managed effectively whilst maintaining positive customer relationships. You will work closely with internal stakeholders and external agencies to minimise bad debt exposure and improve collection performance.Key responsibilities include:Managing the full credit control process and driving compliance with credit management policies and procedures.Monitoring debtor accounts and proactively pursuing overdue payments.Analysing aged debt and implementing appropriate recovery actions.Negotiating payment arrangements and plans with customers.Managing relationships with external debt recovery and tracing agencies.Recommending and implementing effective debt recovery strategies.Supporting the calculation of bad debt provisions and year-end debt reviews.Producing regular reports and KPI information relating to collections performance and ..... full job details .....