The Bread Factory is London''s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL''s Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals.Monitor and report on quality KPIs in collaboration with production teams.Lead quality investigations, customer complaint analysis, and corrective action planning.Maintain HACCP programs and ensure all staff receive appropriate training.Manage core quality protocols (e.g., Metal Detection, ..... full job details .....