Order Processer / Customer service assistant
Join Our Team as a Customer Service Executive! Our client, a dynamic and family-run organization, is searching for a Customer Service Executive to join their vibrant team at their Worcester headquarters. If you are hungry, with a passion for helping others, this is the opportunity for you! Location: Worcester Employment Type: Full Time - Monday to Friday Contract Type: Temp To PermYou must be available to start with in the next week or so! Your Role:As a Customer Service / Order Cross checking Executive, you will be the first point of contact for our customers, ensuring their experience is nothing short of outstanding. Your main responsibilities will include:Answering phone calls promptly and transferring them to the relevant teamsLogging all interactions in our CRM systemCoordinating export orders and providing documentationKeeping customers informed with daily tracking linksManaging deliveries, collections, and returnsAssisting with sample requests and order amendmentsTracking orders and cross checking information across teams to ensure efficiencyLiasing with purchasing and production teams What We''re Looking For:The ideal candidate will have:A positive and confident attitude, especially when speaking on the phone A team player mentality with excellent people skillsA hunger to learn and grow within the companyA supportive approach towards colleaguesExperience in Order processing / cross checking Apply Now and Start Your Journey with Us! Adecco is a disability-confident ..... full job details .....
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