IT Training andamp; Adoption SpecialistA fantastic opportunity has arisen for a IT Training andamp; Adoption Specialist to join our London based global law firm on a permanent basis.IT Training andamp; Adoption SpecialistResponsibilities and Duties:Training andamp; Content Developmento Design and create engaging, user-focused training materials for new Marketing Technology solutions and CRM moduleso Develop tailored training content to address the needs of different stakeholder groupso Draft communication and messaging to support change and adoption effortsTraining Deliveryo Schedule, manage, and facilitate live and virtual training sessionso Provide hands-on demonstrations and user guidance for tools such as the Pitch Tool and CRM enhancementso Serve as the go-to expert during initial rollout periodsAdoption Metrics andamp; Reportingo Collaborate with project leads to define key performance indicators (KPIs) for adoptiono Support the creation of dashboards or reports to monitor tool usage and training impacto Provide recommendations based on adoption trends and user feedbackIT Training andamp; Adoption SpecialistKnowledge, Sills and Experience:* Proven experience in training, instructional design, or user enablement - preferably within a Marketing, CRM, or Technology environment* Experience supporting the rollout of CRM platforms (eg, Salesforce, Dynamics, InterAction) or similar business tools* Prior involvement in UAT, product feedback loops, or tool implementation ..... full job details .....