CAMHS Patient and Family / Carer Involvement Lead for BSW

Do you want to improve the quality of healthcare services collaboratively with patients and carers?

Do you have experience facilitating group discussion and an understanding of mental health services?  

We currently have an opportunity to join BSW CAMHS in a part time (18.75 hours a week) in a unique, non clinical role working across Bath and North East Somerset, Swindon and Wiltshire to lead the mental health Directorate’s patient/carer experience and involvement work, helping to drive co-production within service developments and transformation work in line with the Trust’s strategy.

The successful applicant will have a passion for developing co-production across all areas of Mental Health services, they may have their own lived experience and they will work collaboratively with patients, carers and staff members on a joint vision to understand and improve the experiences of those who use Oxford Health NHS Foundation Trust services.

We have sites across BaNES, Swindon and Wiltshire and the successful candidate will be able to choose their base. 

Main duties of the job

The purpose of this role is to lead, innovate and challenge to promote a culture of co-production within the BSW mental health services.

Some of the key elements include:

• To be an advocate on behalf of patients/carers to maximise their opportunities to co-produce within the Directorate and as part of local and national forums.
• To support services to increase and manage engagement opportunities, through innovation work, staff recruitment, forums, project work, business development, stakeholder engagement, communication via media and the development of resources.
• To ensure learning from patient and carer experiences is integrated with feedback from other sources such as complaints and incidents and fed into the strategic work of the Directorate
• To work closely with the established patient/ carer forums to drive change
• To support and deliver feedback mechanisms, helping teams to gather insights and promote an ethos of continuous quality improvement.

This role will work flexibly across BSW to meet the needs of the patient/carers and services involved in the many projects currently in progress and those developing.

A full driving licence and access to a car is desirable for this role alongside excellent communication skills, the ability to work in a team as well as on your own initiative and a genuine passion for patients/ carers to be involved at the heart of everything we do. 

Working for our organisation

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible 

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Essential criteria

• Demonstratable experience of co-production/ Involvement
• Demonstratable experience facilitating a group discussion
• Experience/ understanding working in mental health services
• Mental health services/ challenges
• OHFT strategy

Desirable criteria

• Project management
• Line management Skills