Social network you want to login/join with:Legal Process Improvement Manager, London

Location: London, United KingdomJob Category: OtherEU work permit required: YesJob Reference:

224e6f35d335Job Views:

25Posted:

12.08.2025Expiry Date:

26.09.2025Job Description:

We are currently recruiting for a

Legal Process Improvement Manager

to join our team in London to support building the firm’s capability in legal process improvement. This includes creating a framework to identify, design, implement, monitor, and measure process improvement projects across practice groups.Legal Process Improvement is a team within Advanced Delivery and Solutions, aimed at transforming service delivery and improving outcomes for the firm, our people, and our clients. Responsibilities include:Identifying and prioritizing legal process improvement projects with practice areasDelivering end-to-end legal process improvements using Advanced Delivery and Solutions technologyPromoting and facilitating the use of solutions by practice groupsSupporting long-term adoption of new ways of workingRole and responsibilities:

Managing legal process improvement projects, including change managementAnalyzing data to identify areas for improvementWorking with practice groups to analyze legal servicesCreating business cases for change and securing sponsorshipReviewing legal work using process improvement methodologiesFacilitating workshops for stakeholder input and buy-inIdentifying root causes and developing solutionsManaging subject matter experts and supporting pilot projectsLeading cultural change and measuring process effectivenessKey requirements:

Strong consultancy skills and experienceLean Six Sigma training and accreditation preferredExperience in professional services, operational excellence, or business transformation projectsExperience in legal process improvement and change managementStrategic thinking and data analysis skillsSelf-starter with initiative and decision-making skillsAbility to manage multiple projects and deliver resultsStrong analytical, problem-solving, and technology skillsExcellent organizational and interpersonal skillsIf you require additional support due to a disability or health condition, please contact our recruitment team for adjustments. We are an equal opportunities employer and value diversity. Our benefits include pension, insurance, medical, mental health resources, wellbeing services, and more. Our hybrid working policy requires at least 60% office-based work.

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