Overview

We are looking to recruit a Head of Hospitality, Events and Experience to be responsible on a national contract for the strategic planning, leadership and execution of high quality events and client experiences to meet financial goals and exceed guest/client expectations.Responsibilities

Strategic Planning and Development: Develop and implement event strategies, operational plans, and quality assurance mechanisms to enhance client experiences and achieve business objectives.Event Execution: Oversee the end-to-end planning, setup, and delivery of diverse events, such as conferences, meetings, banquets, and private functions.Financial Management: Manage budgets, monitor performance against financial targets, and negotiate with suppliers to secure the best value and maximise revenue.Client and Stakeholder Relations: Act as a key point of contact for clients and internal stakeholders, building strong relationships and ensuring their needs are met.Supplier and Vendor Management: Liaise with and manage external suppliers and contractors to ensure efficient logistics and a high standard of service delivery.Quality Assurance: Implement and maintain robust processes to ensure all events and services meet agreed quality standards, safety regulations, and customer expectations.Operational Efficiency: Drive improvements in event processes, leverage systems for documentation and management, and ensure a smooth flow from planning to event conclusion.Essential Skills

Operational Expertise: Proven experience in large-scale event planning, logistics, and delivery.Financial Acumen: Experience in budgeting, PandL management, and financial analysis.Customer Service Excellence: A passion for service and the ability to deliver exceptional experiences to guests.Communication Skills: Excellent verbal communication skills for interacting with diverse stakeholders and clients.Detail-Oriented: Thoroughness and a strong attention to detail are critical for event success.Benefits

Working with Gather and Gather has its perks! People are at the heart of everything we do, so we''ve developed a range of benefits to keep you happy.Personal Development and Training opportunitiesLife assurance schemePension schemeHoliday allowancePrivate medical eligibilityEye careA great wellbeing strategy - including access to our Employee Assistance Programme, salary financeFamily friendly supportRegular social events and communication with our leadersA holiday purchase schemeVolunteering daysProfessional subscriptionsRecognition schemes and people awardsLong service awardsAccess to some great high street discount vouchers

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