Performance Services Support Officer

Key ResponsibilitiesPerformance Monitoring and ReportingProduce timely and accurate routine and ad hoc performance reports for managers and senior stakeholders.Support the development and maintenance of service, team, and directorate-level performance measures.Collate and verify data for statutory returns and national reporting requirements.Analyse local and national datasets, benchmarking performance and identifying trends.Performance Advice and CommunicationOffer proactive performance support and guidance to service managers.Collaborate with partner agencies on multi-agency reporting requirements.Contribute to training initiatives for staff, managers, and elected officials around performance and service improvement.Project and Change ManagementProvide project support for performance improvement initiatives and business transformation programmes.Assist in the development and implementation of new performance and reporting systems.Coordinate and monitor workstreams, ensuring delivery to time, cost, and quality standards.Assist in procurement and compliance processes related to project delivery.Stakeholder EngagementDevelop strong working relationships across teams and with external organisations.Represent the Performance Services function at public events, meetings, and workshops.Ensure compliance with legal standards around data sharing and information governance.Person SpecificationEssential ExperienceDemonstrated experience supporting or delivering performance, project, ..... full job details .....
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