Job Title: Customer Service Representative Job Description We are seeking passionate individuals to join our dynamic team of Customer Service Advisors. Our team plays a crucial role in supporting a Major UK High Street Bank''s personal lending business, helping customers with their loan account enquiries and requests. We place our customers at the heart of everything we do, ensuring their needs are met with simplicity and care. Responsibilities Provide excellent customer service to clients by handling enquiries and requests efficiently.Support more complex customer requests through collaboration with colleagues from different areas.Ensure customer records are accurate and up to date, maintaining compliance with GDPR.Work in a fast-paced environment while adhering to defined processes.Collaborate with team members to deliver outstanding customer service and contribute to continuous improvement ideas.Achieve core Key Performance Indicators consistently. Essential Skills Strong customer service skills with a passion for helping others.Ability to work in a fast-paced environment.Attention to detail for maintaining accurate customer records. Experience working with computer systems.Excellent communication and organisation skills.Team-oriented and capable of collaborating effectively. Additional Skills andamp; Qualifications Experience in telephone customer service or call centre environments.Customer service management experience is beneficial.Proficiency in data entry. Why Work ..... full job details .....