1st Line SupportCamberley, SurreyUp to 28,000 + Excellent BenefitsLloyd Recruitment Services is delighted to be partnering with an established and expanding Managed Service Provider in Camberley. With years of experience supporting SMEs across the UK, our client has built an excellent reputation for delivering first-class IT support and solutions.They are now looking for a 1st Line Support professional to join their friendly technical team. This is an excellent opportunity for someone with around 12 months'' IT support experience, proven troubleshooting skills, and a genuine passion for technology and customer service.Please note: Due to the location of the role and client requirements, applicants must include their current location on their CV and be within a 45-minute commute of Camberley to be considered.What''s on Offer?Salary up to 28,000 (depending on experience)Hybrid working (2 days in the office)Free onsite parkingPrivate Medical HealthcareOngoing training and career developmentMonday-Friday, 37.5 hours per weekThe RoleAs a 1st Line Support professional, you will be the first point of contact for customers requiring technical assistance. You will provide support via telephone, email and remote access tools, troubleshooting a wide range of IT issues while delivering excellent customer service.Working within agreed Service Level Agreements (SLAs), you will diagnose and resolve technical problems, maintain accurate support records and escalate more complex issues when ..... full job details .....