Our client is seeking a good administrator who can also be responsible for diary management for 2 company drivers. You will use CRM database which produces reports each month of approximately 300 customers who need their machines serviced. You will make contact with the customers and arrange suitable dates for a visit. You will also be able to route plan using google maps to ensure the most effective routes. You will take payments over the phone and also invoice using Xero and an in house package. You will also be responsible for answering calls, general administration, post and stationery orders. The successful candidate will have a confident telephone manner, ability to work to daily and monthly targets and have superb customer service skills. You will have clear and concise communication skills in order to relay instructions and you will be computer literate with accurate data entry skills. Full training will be given on the systems used. Office Based: Monday - Friday, 9am - 6pm 26.000P.A. + Quarterly bonus West ..... full job details .....