Job Description

Base salary: £46406 pa to £54595 pa depending on skills and experience. In addition, we offer a flexible benefits fund of 20% which is paid on top of base salary and is fully pensionable, as well as a range of competitive benefits. See the Benefits section on our website for details.HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. We are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.About The Role

Senior Platform Manager (Workplace) sits within the Platforms and Operations function and is responsible for HS2’s Infrastructure (compute, cloud, network) or Workplace Services (End user compute, digital workspace, meeting rooms).Oversees the delivery, maintenance and availability of critical infrastructure and supplier resources providing development and management services.Provide technical leadership to optimise the performance and outcomes of IT Infrastructure and Workplace Services.Lead and manage suppliers and resources delivering capability within IT Infrastructure and Workplace Services, ensuring SLAs, KPIs and targets are met.Ensure appropriate action is taken to anticipate, investigate, and resolve problems in systems and services, enabling development of solutions.Direct the definition of IT Infrastructure and Workplace Services objectives and processes with IT suppliers and resources.Actively promote and embed Equality, Diversity and Inclusion (EDI) in all work and support organisational initiatives on EDI.Responsibilities

Workplace Services Platform components, proactively managing services and balancing business objectives with financial and supplier performance.Oversee planning, installation, maintenance and acceptance of new and updated infrastructure and workplace components and services; align to service expectations, security requirements and quality standards.Support design and delivery of Infrastructure (compute, cloud, network) and Workplace Services (End user compute, digital workspace, meeting rooms), ensuring agreed support models and security requirements are met.Provide technical leadership to optimise performance and outcomes of IT Infrastructure and Workplace Services.Skills

Technology service management: ability to manage the provision of technology-based services to meet defined organisational needs.IT infrastructure: ability to lead deployment, configuration, and operation of IT infrastructure including cloud systems and networking.IT operations management: support the Operations team in ensuring successful delivery of infrastructure and workplace services.Supplier management: align HS2’s supplier performance objectives with sourcing strategies, balancing costs, efficiencies and service quality.Stakeholder relationship management: influence stakeholder attitudes, decisions and actions for mutual benefit.Knowledge

Knowledge of IT Infrastructure and EUC technology used in HS2 IT and the relevant industry.Knowledge of delivery methodologies (e.g., waterfall, agile, lean) and how they can be integrated into IT initiative delivery.Knowledge of the technology service provider landscape and opportunities for collaboration and improvement.Knowledge of digital information technology trends and opportunities.Experience

Experience overseeing critical IT infrastructure in a similar environment to HS2.Experience managing an infrastructure delivery team to maintain expected service levels.Experience managing service delivery in a complex, multi-vendor environment.Experience collaborating with or managing suppliers and vendors in a multi-vendor environment.The post-holder is expected to behave in line with HS2 values of Safety, Leadership, Integrity and Respect. We promote and embed Equality, Diversity and Inclusion (EDI) in all work and comply with organisational EDI policies.Note: HS2 Ltd does not sponsor visas. Applicants must have the Right to Work in the UK at the time of application, and pre-employment checks will include nationality and immigration status, employment references, DBS, financial and education checks.Any applications received after the closing date will not be considered.About Us

High Speed 2 (HS2 Ltd) will be the UK’s new high speed rail network. The scheme aims to shorten journey times, boost the economy and create jobs. HS2 Ltd is committed to creating a safe and inclusive working environment and to developing a diverse talent pool. We expect employees to take personal responsibility for health and safety in line with the Safe at Heart programme.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Engineering and Information TechnologyIndustries

Truck TransportationCivil Engineering

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