Integrated Service Solutions Ltd (ISS) is a leading service provider within the UK Fresh Produce sector, employing over 1,600 people across four Kent sites. Since our establishment in 2014, we have grown rapidly to become a business with annual revenues exceeding £100 million, built on strong values of people, quality and service.

As we continue to invest in technology, infrastructure and growth, we are looking for an experienced Senior Finance Business Partner to play a pivotal role in supporting operational and commercial decision making across the business.

Role Summary

The Senior Finance Business Partner will play a key role in supporting operational and commercial performance across ISS. Working closely with the Finance Director and senior operational management, the role holder will provide timely, accurate and actionable insight to support decision-making, improve labour efficiency, ensure appropriate cost recovery and identify opportunities to enhance revenue and margin performance. The role will also lead and develop two Finance Business Partners, ensuring high-quality analysis, reporting and business partnering support across the business.

Main Responsibilities

• Review, challenge and support daily production and indirect labour planning, using activity tools, supply availability and operational data to improve labour efficiency and service delivery.
• Analyse operational performance by site, customer and SKU, using Excel, Power BI and other business intelligence tools to identify trends, risks and opportunities for improvement.
• Provide timely feedback and insight to operational management, with the expectation that key performance analysis is shared within three working days of activity wherever reasonably practicable.
• Monitor packaging unit costs and work closely with the ISS Packaging team to ensure rate cards and costing models appropriately reflect cost movements, order quantities and future pricing pressures.
• Support commercial decision-making by identifying opportunities to improve cost recovery, reduce waste, protect margin and maximise revenue.
• Ensure key operating cost issues are communicated to the Finance Director and accurately reflected in management accounts, forecasts and relevant performance reporting.
• Lead, coach and develop two Finance Business Partners, setting priorities, reviewing outputs and ensuring consistent high standards of business partnering support.
• Build strong working relationships across Finance, Operations, Planning, Packaging and site management teams, providing constructive challenge and practical support.
• Contribute to continuous improvement in reporting, data quality, dashboarding and business intelligence, helping to make information more accessible and actionable for operational teams.
• Support the Finance Director with ad hoc analysis, projects and other duties commensurate with the seniority of the role.

Qualifications and Skills

• Qualified accountant or qualified by experience, ideally to CIMA, ACCA or equivalent level.
• Strong experience in finance business partnering, management accounting, operational finance, planning or commercial analysis.
• Excellent analytical capability, with substantial experience of financial modelling, performance analysis and reporting using Microsoft Excel.
• Strong working knowledge of Power BI and business intelligence tools, including the ability to build reports for use by both Finance and operational stakeholders.
• Ability to translate complex operational and financial data into clear, practical insight and recommendations.
• Excellent communication and interpersonal skills, with the confidence to challenge constructively and influence decision-making.
• High level of accuracy, attention to detail and ability to work independently under pressure and to strict deadlines.
• Organised and methodical approach, with the flexibility to respond to changing operational priorities.
• Experience managing, coaching or developing team members in line with company policies and procedures.
• Knowledge of Prophet and Anaplan is desirable

Benefits

• Annual pay reviews
• Enhanced pension contributions and company sick pay
• Enhanced family leave
• Health and wellbeing support, including 24/7 GP and EAP
• Employee discounts
• Recognition schemes and long service awards
• Social events, including summer and Christmas parties
• Free tea and coffee on site

Values: We do the right thing | We believe in progress | We are all accountable | We make a difference | We are one team