Due to an expansion and continued growth we are looking to appoint a Sales and Service Coordinator. Based in a brand spanking new office you will be working 8am - 4:30pm Monday to Friday. Your role is an integral part of the success of the business and therefore comes with a bonus - paid 6 monthly and up to 10% of your salary. You will have an exciting and varied role and cover the following: Sales Support:Assist the sales team with preparing quotes, proposals, and contracts.Maintain and update customer records, sales reports, and CRM systems.Track sales leads, monitor performance, and follow up with clients as needed.Schedule meetings, demos, and follow-up calls between sales representatives and clients.Coordinate sales materials, presentations, and marketing campaigns.Customer Service:Serve as the first point of contact for customer inquiries via phone, email, or in person.Handle customer complaints, issues, and service requests promptly and professionally.Collaborate with logistics, technical, and service teams to resolve client concerns.Ensure high levels of customer satisfaction through timely and accurate communication.Administrative Tasks:Manage order processing, invoicing, and tracking shipments or deliveries.Generate sales and service reports for management review.Assist with inventory control and stock availability updates.Maintain organised records of client interactions, service history, and contracts.Cross-functional Coordination:Liaise with other departments ..... full job details .....