Customer Service Inbound Calls Temporary Role Office-Based I am working with a client who is looking for a Customer Experience Representative to join them in an ongoing temporary role based in Normanton. This is a fully office-based role where your communication skills, attention to detail, and ability to build strong customer relationships will shine.What you''ll be doing:Handling inbound calls and emails with professionalism and careProactively upselling and identifying new opportunitiesBuilding strong relationships with your customer portfolioPromoting campaigns and supporting category growthHitting daily, weekly, and monthly KPIs and sales targetsKeeping customer data accurate and up to dateContributing to a positive, collaborative team cultureWhat we''re looking for:2+ years'' experience in a similar customer-focused roleA confident communicator with strong negotiation skillsProficient in Microsoft Office (Outlook, Word, Excel)Organised, adaptable, and target-drivenA team player who thrives in a busy environmentWhat you need to do now If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV. If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. ..... full job details .....