Overview

Head of Sales role at TieTalent. Nationwide travel required. We are searching for a results-driven, high-energy sales professional with a proven track record in RTP materials handling and packaging sector to lead and manage our sales team to drive new business and growth.Key Responsibilities

Grow profitable revenue year on year. Implement the sales strategy and annual sales plans for key sectors in the business, adjust if required. Lead, manage, motivate and develop the sales team using appropriate metrics, KPIs, training and development to drive performance and profitable growth. Own the Sales Pipeline and drive sales growth through growing existing contracts and delivering new business wins.Client retention: ensure customer retention is optimized through excellent account management and first-class customer service. Ensure issues are identified and resolved promptly.Forecasting: forecast accurate numbers for existing and new customers/products, and take action to maintain performance against agreed plans.Pricing: optimise pricing to maximise profitability. With the Managing Director and Finance Business Partner, set and enforce pricing and authority levels. Ensure compliance with authority levels and review pricing policy regularly.Customer Satisfaction: lead the customer satisfaction activity for the business. Measure and improve customer satisfaction levels through Net Promoter Score (NPS).Product Development: review and upgrade or retire existing products, and develop and introduce relevant and profitable new products to the market.Marketing and Digital: work with phs Marketing to create and implement effective Product Marketing and Marketing Communications that drive profitable sales growth at minimal cost.Debt: collaborate with colleagues to minimise and collect overdue customer debt.Skills and Knowledge Required

Significant experience within the RTP sector in a senior sales leadership role.Proven track record of driving profitable sales and EBITDA growth.Experience in setting and managing an effective commercial strategy.Proven experience managing sales teams and driving performance using KPIs.Experience of personally leading bids and sales processes.Strong negotiating and commercial skills with a proven ability to accurately price opportunities and develop bids.Key KPIs

Profitable sales growth year on year (revenue and gross margin).Customer retention (percentage and value).Customer satisfaction (NPS).Pricing that optimises profitable growth (gross margin).Compliant commercial contracts that minimise risk for phs.In return for your commitment and expertise

Attractive base salary plus bonus structureCompany car or car allowanceNational travel requiredHybrid workingBuy/sell holiday schemeEmployee discounts through phsPerksAccess to Digital GP for you and your householdOther benefits including enhanced parental leave, a wellbeing helpline, cycle to work, pension, life assurance and moreAbout phs Teacrate

We move crates and orchestrate seamless logistics. As a leading service provider for crates, handling equipment, and packaging products across the UK, we power industries that keep our nation moving. Our sales, account management, and customer support teams bring decades of experience and high satisfaction. Our fleet and depots enable reliable delivery across the UK.Join us in shaping the future of logistics and discover efficiency and reliability at phs Teacrate.We are committed to an inclusive environment for all staff and to ensuring our teams can bring their true selves to work without risk of discrimination. Please let us know if we need to make any reasonable adjustments during the recruitment and onboarding process.

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