Customer Success Manager Dutch Speaking (SaaS / Sustainability / Supply Chain)Location: London - Hybrid (Once a week in office)Languages: Fluent Dutch and EnglishType: Permanent Full-time Are you passionate about driving customer success in a mission-led tech environment?We re working with an innovative scale-up that s transforming how global supply chains ensure transparency, sustainability, and compliance through cutting-edge technology. As a Dutch-speaking Customer Success Manager, you ll play a pivotal role in building long-term relationships with enterprise customers across Europe ensuring smooth onboarding, strong product adoption, and measurable business outcomes. What You ll Do Act as the trusted partner for a portfolio of Dutch and European enterprise clients.Lead onboarding, training, and adoption journeys to ensure maximum value from the platform.Develop and execute success plans aligned to each client s goals and compliance needs.Work closely with Product, Operations, and Technical teams to deliver an exceptional customer experience.Monitor usage and engagement metrics, identifying opportunities for growth, renewal, and expansion.Translate customer feedback into actionable insights to help shape product improvements. What We re Looking For Fluent in Dutch and English (written and verbal).Proven experience in Customer Success, Account Management, or Implementation within a SaaS or B2B tech environment.Strong client-facing and stakeholder management skills ..... full job details .....