Job Title: Infrastructure EngineerRole Type: PermanentLocation: Birmingham, hybrid (some travel to Watford)Salary: 40K - 45K Our client is looking for somebody to join their IT team to support and improve a business-critical UK infrastructure spanning on-premises servers, cloud platforms and networking. You will resolve complex third-line issues, strengthen monitoring and automation, and help migrate services to the cloud while maintaining high security, compliance and governance standards.Key ResponsibilitiesAdminister Windows Server, Active Directory, Group Policy and core infrastructure services.Investigate and resolve complex third-line incidents across servers, cloud and networking.Support AWS and Azure platforms and contribute to cloud migration projects.Implement proactive monitoring, alerting and automation to improve resilience and efficiency.Work with internal teams and technology partners to deliver secure, compliant infrastructure improvements.Maintain clear technical documentation and participate in an on-call rota, including support during key retail trading periods.Key SkillsStrong Windows Server administration experience, with solid Active Directory and Group Policy knowledge.Excellent troubleshooting skills and experience supporting enterprise infrastructure.Practical knowledge of AWS and/or Microsoft Azure.Experience producing technical documentation and using automation to streamline support.Clear communication, a proactive "can-do" approach and confidence ..... full job details .....