Corporate Group

Management Level:Permanent

Job Description:01 on the 20th August so we advise making your application by midnight on the 19th August.This role is for a Principal Business Solutions Architect within the Innovation Team in ICT. You will work closely with other Architects, Project Managers, Business Analysts and bridge the gap between business representatives and IT across the Corporate Group ensuring that they have the technology and data required to achieve their objectives.The Business Solutions Architect (BSA) at Ofcom plays a crucial role in defining the business strategy for ICT and acts as a key interface between ICT and other Ofcom groups. The BSA uses their business and technical knowledge to create strategic roadmaps for groups and ensure that these roadmaps align with ICT Strategy. They collaborate with peers to define the ICT strategy and roadmap, assess business requirements, and oversee the delivery and evolution of technical solutions.The BSA facilitates interactions between the ICT technical team and decision makers, conducts discovery workshops with other teams to identify issues and opportunities, and manages relationships with key software vendors by providing strategic updates and addressing opportunities and risks.Architect, design and oversee the implementation of Communication/Web/Finance and HR capabilitiesCollaborate with corporate teams to produce business cases for developing ICT capabilities.Contribute to the decisions on the prioritisation of projects in the ICT portfolio.Monitor technology trends in key platforms to identify opportunities and risks to operating capabilities.Collaborate with senior colleagues in the ICT team to manage demand from the business.Contribute to the development and implementation of the overall ICT strategy and define solutions which comply with Ofcoms architectural principles. Participate in ICT governance processes to ensure the effectiveness, efficiency and security of the solutions ICT delivers to the organisation including the ICT Design Authority.Practical experience in creating IT Strategy and aligning it with Business and Group / Function Strategy.Ability to work in technical design and system analysis roles across the architectural domains (Business, Data, Application, Technology and Security)Experience in designing end-to-end solutions that use cloud-based business and data applications and other innovative technologies.Demonstrable knowledge of Digital Experience (DXP)/Content Management Systems and solutions such a SiteCore, Adobe, or Optimizely. Appreciation of DevOps processes and best practices - ideally using Azure DevOps - and ensuring any solutions meets the organization''s requirements for performance, scalability, and securityDemonstrable knowledge of Workday platform (HCM, FINS and Payroll) or similar (SAP, Dynamics, Oracle, or equivalent) and the design methods/best practices used for low-code/no-code solutionsExperience with Strategic Portfolio Management (SPM) and the associated technologies to align resources, projects and strategic goals.Familiarity GDPR/DPA2018 data requirementsGeneral ICTFamiliarity with enterprise systems like CRM ( Salesforce), Service Desk Platforms (ServiceNow)Working knowledge of Microsofts O365 and Power Platform - Power Apps, Power Automate, and Power BI, SharePoint online.Experience with digital integration methodologies (e.g. via APIs, SFTP, webservices) to share data with third-party organizations/systems in a secure wayExperience with Generative AI, LLMs, or agentic platforms in production settings.Experience in and contributing to developing data and reporting/analytics solutionsDemonstrable experience working with offshore distributed development teams, understanding the organisation benefits and challenges in this model of workingPrior experience working with Infrastructure and Cybersecurity teams to identify IT risks and working towards increasing the security posture of the IT assets in an organisationGuide opinions and decisions with compelling communication and persuasion techniques, looking to get everyone on the same game plan.Grasp the bigger picture, foresee upcoming trends and challenges, and ensure actions and decisions are in sync with long-term objectives.To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible no matter your social background, age, ethnicity, sexual orientation, gender, or disability. Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. As the UKs communications regulator, were delivering vital work that helps keep the UK connected and shapes the future of how well stay connected with each other.Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.At Ofcom we are determined to do all we can to promote diversity and equality inside our organisation and in the wider sectors we regulate. Diversity and equality are fundamental to achieving our purpose to make communications work for everyone.