Security Service Engineer

Role: Security Service Engineer Location: Southampton Salary: 30,000 - 40,000 per annum (OTE of up to 46k) Technical Resources are looking for an experienced Security Service Engineer to join a team in Southampton. The role involves field service repair of equipment and installation of small work systems at customer sites. The ideal candidate will have excellent troubleshooting skills, a commitment to providing exceptional customer service, and the ability to work independently to resolve issues. Responsibilities: Attend customer sites in response to reported faults as requested by the Service Controller. Repair equipment faults and ensure the customer system is fully operational whenever possible. Complete service reports for all site visits, obtaining an authorised customer signature to confirm work completion. For Tesco calls, obtain a signed permit to work form. Contact service controllers to update them on work completed on-site to ensure the CASH system is updated and call progress is monitored. Close calls on Verisae using customer on-site MPC (Mobile Phone/Computer) where applicable. Maintain adequate vehicle stocks of consumables, tools, and spares as per company policies and procedures. Complete Preventative Maintenance visits according to relevant standards and schedules, completing PMV report forms and obtaining customer signatures. Ensure all work is completed in compliance with relevant company policies and procedures. Complete timesheets and all paperwork in ..... full job details .....
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