We are currently looking to recruit a Temp to Perm Customer Service Advisor for our successful client, who offer long term development and opportunities for all. This is a temporary to permanent opportunity for the right candidate.To be considered for the role, you ll require the following essentials: Proven experience of providing excellent customer serviceProblem solving abilitiesExcellent communication skills both written and verbalPrevious Customer Service experience is desirableGood working knowledge of CRMs Within this position, you ll also be: The main focus will be to deal with a range of customer enquiries via telephone and emailEnsuring a 1st time solutions approach to each call Understanding customers situation and being able to deal with the situation effectively and in a timely mannerEnsure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met Additional Information: £13.31 per hour plus Over time if desiredShifts available between 8am and 6pm and will include some weekend working Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy and Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Business in relation to this vacancy. See our website for more details and jobs available - (url removed)(phone number ..... full job details .....