Intensive Housing Management Worker
Oxford
Homeless Service
Permanent Contract
Full Time
-23,000.00 to -25,000.00

This is a fantastic opportunity to join a leading Housing Association in Oxford, supporting vulnerable individuals in a supported housing setting as part of a dedicated care and support team.

THE ROLE
As an Intensive Housing Management Worker, you will be responsible for ensuring the smooth running and safety of a supported housing service, providing reactive support to residents and maintaining a safe environment in the absence of the support team.

• Carry out Health & Safety checks in line with organisational policies and procedures
  
  
• Maintain low levels of voids and ensure timely processing of void properties
  
  
• Provide reception duties including phone cover, visitor sign-ins, and coordination of transport
  
  
• Respond to resident enquiries and provide emotional and reactive support during crises
  
  
• Liaise with external agencies to ensure positive outcomes for residents
  
  
• Support tenancy sustainment by identifying and addressing licence breaches
  
  
• Maintain accurate reporting documentation and escalate safety concerns to senior staff
  
  

THE CANDIDATE
We are looking for someone with experience in a similar setting, or with strong transferable skills and a desire to support vulnerable individuals in a supported housing environment.

• Ability to remain calm and professional in challenging situations to help de-escalate conflict
  
  
• Excellent communication and interpersonal skills
  
  
• Strong organisation and multitasking capabilities
  
  
• Intermediate Microsoft Office skills and willingness to learn internal systems
  
  
• Previous experience in homelessness, substance misuse, or mental health support is desirable but not essential
  
  

THE CONTRACT
36 Hours Per Week, Monday to Friday, 9am to 5pm (some flexibility required)
Permanent Contract
-23,000.00 to -25,000.00 per year, plus benefits

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on

(phone number removed)
to discuss the role in more detail!
If the role is more suited to someone you know, we offer a -250 referral bonus for every successfully referred candidate!