Sales Administrator Cardiff £30,000 Full-Time Office Based (Monday-Friday, 9am-5pm) Yolk Recruitment is excited to be partnering with a growing training and education provider to recruit a Sales Administrator. This is an excellent opportunity for someone who enjoys building relationships, keeping processes organised and delivering a first-class customer experience from the point of sale through to enrolment. If you''re an organised administrator with a confident telephone manner and enjoy supporting customers through important milestones, this could be the perfect next step in your career. The Role As the Sales Administrator, you''ll become the main point of contact for employers and apprentices throughout their onboarding journey. You''ll proactively manage multiple enrolments, keep communication flowing and ensure every learner is fully prepared before being handed over for programme start. This is a fast-paced role that combines customer service, administration and relationship management, making it ideal for someone who thrives on keeping people engaged and ensuring nothing falls behind. Key Responsibilities Employer and Apprentice Support Act as the primary contact for employers and apprentices throughout onboarding. Build strong, professional relationships from the very first interaction. Keep customers updated on enrolment progress. Respond promptly to phone and email enquiries. Provide guidance and support throughout the onboarding process. Help overcome barriers ..... full job details .....