We''re looking for a customer-focused and proactive Customer Sales Advisor to join a busy contact centre team. This role is ideal for someone who enjoys helping customers, handling enquiries and converting opportunities into sales.About the candidate You will be a confident communicator with excellent customer service skills and a positive, professional approach. Previous customer service or contact centre experience is beneficial but not essential.Salary: £25,545 + Excellent Benefits Hours: 37.5 hours per week, shift pattern across 7 days (must be flexiable) Location: Reading, Office-basedWhat you''ll doRespond to customer enquiries by phone, email and online channelsDeliver an excellent customer experienceProcess bookings and customer information accuratelyResolve customer queries and complaints professionallyConvert enquiries into bookings and identify upselling opportunitiesMaintain accurate customer records and follow up leadsSupport business promotions and campaignsBenefitsEmployee discounts50% off food and drink when on and off shiftEnhanced holiday entitlementPaid birthday leavePension schemeEmployee rewards platform If this sounds like your next opportunity, we''d love to hear from you, apply ..... full job details .....