Customer Success Manager

Customer Success Manager A brilliant opportunity for an experienced Customer Success Manager to join a market-leading disruptive SaaS company in London, UK. This offers a unique opportunity to join one of the fastest growing tech companies in the UK on their journey, ensuring their customers realise success from their products. We are particularly keen to hear from those with experience in Customer Success Management for a SaaS organisation. Location: Central London Hybrid 3 days on site Salary: £50,000 £75,000 per annum + excellent benefits Requirements for Customer Success Manager Commercial experience working as a Customer Success Manager, ideally within a SaaS organisation This company values top academics so is looking for a 2.1 or 1st-class degree from a top university and at least AAB at A Level (please ensure academics are on your CV when applying) You are able to easily grasp technology and are intrigued by the impact AI is having Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Ability to work with autonomy and as part of a team Great communication skills with fluent spoken and written English Responsibilities for Customer Success Manager You will be a central font of knowledge ensuring an excellent customer experience to the users. You will be liaising with clients, sales team and technical teams Execute seamless handovers between pre-sales and post-sales Help clients get the most out of the software product, overseeing ..... full job details .....
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