Customer Service Advisor

Customer Service Advisor Customer Service Advisor - 3 Month Contract Location: London Heathrow Hours:8:30 AM - 5:30 PM, Monday to Friday Contract Length: 3 Months Are you a confident communicator with a passion for delivering excellent customer service? Do you have experience using Microsoft Teams to collaborate and support customers or colleagues? If so, we''d love to hear from you! About the RoleWe''re looking for an experienced Customer Service Advisor to join our team on a short-term contract. You''ll be the first point of contact for customer queries, providing timely and professional support across multiple channels. Key ResponsibilitiesResponding to customer enquiries via phone, email, and TeamsLogging and resolving issues efficiently and accuratelyCollaborating with internal teams using Microsoft TeamsMaintaining up-to-date records and documentationEnsuring a high level of customer satisfaction What We''re Looking ForProven experience in a customer service roleConfident using Microsoft Teams for communication and collaborationStrong verbal and written communication skillsAbility to work independently and as part of a teamExcellent attention to detail and problem-solving skills ..... full job details .....
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