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General Manager - PLEASE ENTER LOCATION HERE - copy, LondonEU work permit required:Join Our Team as a General Manager at Pret a Manger!Are you a dynamic leader with a passion for driving excellence in customer service and team performance? We''re seeking an enthusiastic and experienced General Manager to lead our team and uphold the exceptional standards of Pret a Manger.

As a General Manager, you''ll be responsible for overseeing all aspects of store operations, including staffing, sales, financial management, and customer satisfaction. Lead and manage all aspects of store operations, including staffing, scheduling, and inventory management.Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives.Foster a positive and inclusive work environment by coaching, training, and developing team members.Ensure compliance with company policies, procedures, and health and safety regulations.Handle customer inquiries, feedback, and complaints with professionalism and empathy.Prepare and analyze financial reports, including PandL statements and budget forecasts, to track performance andidentify areas for improvement.20% quarterly bonus- Free meals while youre working- Club Pret Membership, with 50% off food and 5 free drinks a day.-33 days of holidays- You want career Growth?Outstanding training and development (our CEO, Pano, joined Pret as an Assistant Manager 20 years ago and there are so many more stories of amazing careers at Pret)Grow with us and earn professional qualifications: we offer Apprenticeships Level 4 and beyondUse of our internal Opportunity Network to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we''re dedicated to delighting our customers every day. our food is handmade in our shop kitchens throughout the day and anything we don''t sell, goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers.