Support Officer

Are you in search of a temporary yet fulfilling role? Look no further! We''re thrilled to offer an exciting position for our client based in Rochester Kent who are looking to appoint a Support Officer for the 3 months ongoing, at the rate of 15.55 per hour payeJob responsibilitiesTo provide an effective housing management and support service to customers in designated scheme(s), within defined policies and procedures and in accordance with agreed standards.Provide a high quality support service for customers, assisting them to achieve their identified outcomes and goals. Coordinate the support services offered to individual clients by developing SMART support plans with them implementing, monitoring and reviewing documentation within agreed timescales. Ensure accurate record keeping using local case management systems. Signpost and support customers to access additional external support and resources including: primary healthcare, statutory services, criminal justice and legal services, DWP and job centres, health and well-being services, counselling and therapeutic programmes.Participate in the selection of new referrals helping to maintain performance targets on lettings and allocations. Be responsible for signing up new customers; explain tenancy / licence agreements to the customer and their rights, responsibilities and obligations as a tenant. Complete appropriate lettings paperwork. And support customers to apply for housing and council tax benefit.Facilitate needs and ..... full job details .....