The Assistant Branch Manager will support the store''s operations and team to deliver exceptional customer service and meet sales goals. This role in the retail industry requires a proactive individual with strong organisational and leadership skills to manage day-to-day activities effectively.Client DetailsThe employer is a well-established retail organisation with a reputation for offering high-quality products and excellent service. As part of a medium-sized team, they are committed to providing a professional and customer-focused shopping experience in their Birmingham Store DescriptionMotivate, coach and develop store teams to exceed KPIs, sales targets and resultsIdentify and maximise sales opportunities (e.g. promotions, outfit building, up and cross selling, corporate sales/events) to ensure sales and margins targets are achieved and exceededDeliver and drive your team to ensure customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotionsSupport with managing and minimising all controllable costs efficiently and within planned budgetsUtilise and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standardsDrive a culture of exceptional customer service by ensuring all team members are fully conversant with companies customer service, FEEFO and ..... full job details .....