Sales Office Manager Location Tewkesbury Salary 39,700 per annum Hours Full time Monday to Saturday 40 hrs P/WBenefits Competitive salary with opportunities for growth and advancement 22 days'' holiday plus bank holiday allowance; additional day after 3 years of service Cycle to work scheme Discounted products and delivery Enhanced Management Pension via Salary Exchange (6.5% employee, 7.0% employer contributions)Job description Be the heartbeat of our Sales Office We''re looking for a Sales Office Manager to lead our experienced team at the company Head Office. This is a customer service role focused on taking and processing orders from our existing customer base (inbound calls and emails, no cold calling), ensuring every order is accurate, on time and supported by outstanding service. You''ll manage a team of four Sales Administrators and work closely with our Haulage, Production, Technical and senior management teams to keep operations running smoothly for our loyal customers in the dairy / food manufacturing (FMCG) sector.What you''ll be doing as Sales Office Manager Lead, coach and motivate a team of four Sales Administrators to deliver exceptional customer service and order accuracy. Oversee the end-to-end order process for existing customers: inbound orders, data entry, pricing, invoicing and delivery coordination ensuring "right first time" every time. Collaborate daily with Haulage, Production, Technical, Sales and Senior Management to align service levels, ..... full job details .....