Business AnalystCambridge £400 per day Full Time To be responsible for the analysis of business models, business structures, business processes and customer journeys, across a broad range of service areas to improve service delivery and efficiency.To advise on and facilitate the redesign of structures and processes with a focus on modernising business practices, enhancing digital capabilities, and fostering a culture of continuous improvement through data-driven insights and collaborative change initiatives. To be responsible for identifying, creating, and facilitating transformational process design changes by conducting business and systems process analysis and design at a complex level.To support the production of agreed improvement delivery plans through effective and collaborative working with senior managers and colleagues in the Council and with its partners. In this role you will: Work with the Programme Management Office to define project scope, evaluate business cases, and prioritise initiatives using structured methodologies and weighted scoring aligned to the Council s strategic objectives. Perform root cause analyses and gap need analyses to identify process inefficiencies and underperforming technologies.Implement continuous improvement frameworks to drive sustainable change.Be responsible for planning, leading and delivering multiple, concurrent business process re-engineering and customer journey mapping projects involving service representatives, to help ..... full job details .....