Allocations and Lettings Officer Bedford Salary: £28,582 per annum (Pro rata) 4 months FTC Part Time, 20 hours per a week Role Closes: 28th April 2025 Do you thrive working as part of a busy team with a varied workload? Can you provide excellent customer service whilst doing so? We are looking for an Allocations and Lettings Officer to join our busy Allocations and Lettings Team to provide an excellent service to our customers and potential customers in allocating social housing properties and completing tenancy changes. What you will be doing: Allocating all bpha rental properties in accordance with bpha s allocations policies and nomination agreements held with local authority partners. This includes shortlisting of applicants from the local authority housing register Making decisions on the suitability of applicants for properties in terms of needs, affordability and previous tenancy conduct Maximising income through minimising rent loss resulting from vacant properties Completing changes to tenancies such as assignments (including mutual exchanges) and successions in line with legislation, contractual rights and bpha s policies. Teminating tenancies when notice is received and carry out end of tenancy checks We d love to meet someone with / who: Can demonstrate excellent customer service skills through delivering outstanding customer focused services Can create rapport and build effective relationships quickly Has the ability to collaborate ..... full job details .....