Overview

Lead with Passion as a Team Leader at Carluccio’s. Carluccio’s is a community-focused restaurant committed to authentic Italian cuisine, exceptional service, and high-quality food. We are looking for a dynamic and inspiring Team Leader to guide our team to success.The Role

As a Team Leader at Carluccio’s, you will help ensure that every shift runs smoothly and that guests receive the best possible experience. Your leadership will maintain our high standards and motivate the team. Here’s what you’ll be doing:Lead by Example: Set the standard for excellent service and ensure your team delivers outstanding guest experiences daily.Motivate and Develop: Inspire and support your team, providing guidance, training, and development opportunities.Manage Daily Operations: Oversee day-to-day restaurant operations, including opening/closing procedures, staff management, and seamless service.Problem Solve: Address issues during service with a calm, solution-oriented approach to protect the guest experience.Support the Front of House: Assist with service, handle customer queries, and maintain a welcoming dining area.Drive Sales: Boost sales through effective team management and upselling, ensuring guests leave happy and likely to return.What’s In It For You?

50% off your total bill for you and 5 friends across all brands.Exclusive discounts on thousands of online and high-street retailers, plus restaurants, via BRG Spark App.20% off at Carluccio’s retail gift shop and deli.Access to Wage Stream for early pay.Refer Friends and Earn bonuses.Excellent career development opportunities across BRG’s brand portfolio.Flexible working opportunities to suit your lifestyle.Skills and Qualifications

Customer serviceLeadershipFast-paced environment experience

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