About Liverpool Chamber Liverpool Chamber of Commerce is the authentic voice of business in the city, creating a culture of connected businesses to enable them to collectively thrive. Trusted since 1850, the Chamber supports and represents businesses across every sector. The Digital Experience Manager sits within the Membership Services team and plays a key role in ensuring members, partners and stakeholders receive an outstanding digital experience across every interaction. About the role The Digital Experience Manager will lead the development, delivery and continuous improvement of Liverpool Chamber''s digital experience. The role combines hands-on digital delivery with responsibility for improving digital systems, customer journeys, member engagement and commercial performance. The post holder will identify opportunities to introduce new technology, automation and AI-enabled solutions, while ensuring digital platforms remain engaging, accessible and effective. The role also includes line management responsibility for the Chamber''s Content Creator, supporting their professional development, providing regular coaching and ensuring digital content aligns with organisational priorities. Reports to: Director of Membership Services. Key duties and responsibilities Manage and continually improve the Chamber website and wider digital ecosystem. Develop digital journeys that improve membership acquisition, renewals, event bookings and member engagement. Own CRM data ..... full job details .....