Marketing Operations Manager Independent Law FirmHours: Part-time, 3 days per weekLocation: Shirley, SolihullSalary: A competitive salary is offered, commensurate with experience and qualificationsAbout the firm:This is an award-winning, Lexcel accredited, top tier Legal 500-recognised law firm, employing around 100 staff across four locations.Established over 250 years ago, this well-established law firm offer a friendly and flexible working environment fostering a team approach with a high level of support. Many of the firm s clients are longstanding. Much of their work comes from existing clients and recommendations. They are ranked in the Legal 500 s top 5 most client recommended law firms in the West Midlands in 2026. They have also won the Birmingham Law Society s Law Firm of the Year on multiple occasions.What you ll be doing:This is a newly created position, focused on delivering an outstanding client experience and contributing to the firm s growth.The role will involve:Analysing client reviews and identifying trendsGathering and using data to make recommendations to improve clients experience Researching and recommending a CRM and marketing database for the firmManaging search engine optimisation with external web agencyManaging pay-per-click campaigns with PPC agencyDay-to-day website managementProducing monthly marketing and client insight dashboardsTracking website enquiries and conversion ratesMonitoring external and internal referralsIdentifying opportunities ..... full job details .....