Automotive Service AdvisorReading (Berkshire) 30,000 basic salary - 40,000 OTE/annum is achievable.We are looking for an experienced Automotive Service Advisor for a Franchised Car Dealership in the Reading (Berkshire) area.Benefits 30,000 Basic Salary - 40,000 with bonusses is achievable.Industry leading packageAccess to Perks at Work discountsEnrolment into career development programsThis role is to act as the liaison between our customers and service technicians and be the face of the business when customers come in for service and repair. Meeting and greeting customers, listening to requests, scheduling appointments, estimating costs and conducting inspections.The RoleCommunicating with customers regarding their vehicle needs.Maintaining positive relationships with customers to ensure repeat and return custom.Using online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups with customers, using our in-hours and manufacturer systems and processes.Keeping customers updated about the status of their vehicle through the workshopLiaising with your technician colleagues about vehicle statuses, and ensuring that vehicles will be ready for customer on time.The successful ApplicantWill have 2 years recent experience working as a Vehicle Service Advisor.Understand the importance of the EVHC process.Be focused on delivering a great customer experience.Had no more than 3 employers in the last 6 years.Together ..... full job details .....