Temporary Customer Liaison OfficerLocation: Grimsby (travel required across Grimsby and Boston) Contract: Temporary (Initial 4 weeks, potential to extend) Working Hours: Monday to Friday, 8:00am - 4:30pm Job Category: Community and CommunicationsThe RoleWe are currently seeking a temporary Customer Liaison Officer to join our team for an initial 4-week period, with the possibility of extension.This role involves regular travel across the Grimsby and Boston areas. A full UK driving licence (maximum 5 points) and access to your own vehicle are required. Mileage can be claimed (rates available upon request).Hourly pay rates are flexible but should align closely with the equivalent permanent salary of up to 30,000 per annum plus a 4,000 motor expenditure allowance.The ContractWe deliver planned improvement works to approximately 12,000 properties under a long-term partnering agreement. Works include:Kitchen and bathroom replacementsNew windows and doorsFull central heating systemsInstallation of efficient boilersAir source heat pumpsDuties and ResponsibilitiesAs a Customer Liaison Officer, you will:Lead resident and community engagement initiatives.Build strong, positive relationships within local communities.Communicate clearly and effectively with residents regarding the nature and scope of works.Act as the main point of contact for residents, handling enquiries and concerns with empathy and professionalism.Coordinate access arrangements to ensure works are completed smoothly ..... full job details .....