Field Service Engineer – IT / Slot MachinesLocation: Field-based North West / North (within travelling distance to our clubs)Salary: £30,263 per annum with £2,600 on call allowanceHours: Full-time, including evenings, weekends and on-call rotaAre you a tech-savvy problem solver who thrives on variety and hands-on challenges?We''re looking for a Field Service Engineer with a passion for gaming tech and a knack for fixing things fast. If you''ve got experience in slot machine maintenance, IT hardware, and love being on the move, this could be your next big win.What You''ll Get in ReturnHelp@Hand – 24/7 access to GPs, mental health support, and more for you and your familyThrive App – NHS-approved mental wellbeing supportBuzz Brights Apprenticeships and Buzz Learning – access to 100s of online coursesBuzz Brilliance Awards – employee recognition scheme5 weeks annual leave plus public holidays (pro-rated for part-time roles)Holiday Buy Scheme – purchase an extra week of holiday (eligibility applies)50% staff discount on bingo tickets, food, and soft drinksRefer a Friend SchemeLife Assurance and Pension SchemeAccess to trained Mental Health AdvocatesWhat You''ll Be DoingInstall and configure slot machines and IT hardware in our clubsDiagnose and repair electrical, mechanical, and software issuesRespond to service calls and support club teams with technical guidancePerform preventive maintenance to keep machines running smoothlyEnsure compliance with gaming regulations and safety standardsDocument your work – from service logs to inventory trackingCollaborate with IT, engineering, and support teams to resolve complex issuesBuild relationships with club staff and management through reliable, professional serviceWhat You''ll BringProven experience in a similar role – ideally in the gaming or casino industryStrong knowledge of slot machine operations and IT hardwareSkilled in troubleshooting electrical, mechanical, and software issuesExcellent communication and a customer-first mindsetAnalytical thinker with a systematic approach to problem-solvingFamiliarity with gaming regulations and security protocols (a plus!)Flexibility to work non-standard hours and be part of an on-call rotaA valid UK driver''s license (max 3 points) and willingness to travelReady to Power Up Your Career?If you''re ready to bring your technical skills, customer focus, and energy to a role where no two days are the same, apply now and join a team that keeps the fun running!#BB1

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