OverviewQualitas is partnered exclusively with a leading international CRO who specialise in Pharmacovigilance, Quality Assurance, Clinical, and Consulting services to global Pharmaceutical and Biotech companies.

They are seeking a remote Quality Assurance Director to lead and expand Quality Assurance services while leading and developing a team of QA professionals nationally and internationally.

You will be responsible for overseeing the design, delivery, and continuous improvement of QA services across client engagements, ensuring regulatory compliance, operational excellence, and customer satisfaction.

Please apply if you are interested in this exiting opportunity.

Responsibilities

Ensures day-to-day activities of the QA Services team

Develops the workflow and operational planning for QA Services, overseeing the delivery of all projects within the department

Manages the QAS project portfolio and its risk

Ensures department profitability through efficient resource allocation and billability

Works closely with the Business Development team to grow QA Services, helping to develop plans for expanding the client base and services offered

Ensures clients receive the requested services, guaranteeing the quality of the project delivery within the agreed budget and timelines

Participates in Client meetings as required and overseeing all customer proposals

Ensures that Quality and Projects Plans are developed according to client requirements

Ensures tracking of all relevant compliance metrics

Identifies successful drivers for defining and managing KPIs for strategic processes to guarantee continuous improvement of QAS services

Where necessary, prepares and performs audits on behalf of clients, and relevant reporting to them

Manages external Auditors and engages them as appropriate

Escalates to the MD of Services and relevant CALS any Critical Risks for Client relationships

Contributes to and ensures optimal public relations activities and brand awareness

Assesses customers'' feedback and makes necessary improvements

Ensures that Department processes are efficient and cost-effective

Guarantees compliance with current regulations

The company are happy for Managers/Snr Manager to apply who are looking for a step up or someone who is already at this level

Qualifications

Bachelor''s degree in Life Sciences/Scientific matters

At least 8 years of relevant work experience in Quality Assurance

3-4 Years minimum of leadership/management experience

Demonstrable experience of growing a Profit and Loss through delivery and client relationships

Fluent in English

Excellent knowledge in either GCP, GLP or GMP regulations

Auditing experience

Essential regulatory guidelines worldwide

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