Assistant Quality Manager PERMANENT Salary - £35k-£40k Monday to Friday 8am to 4.30pm or 7am to 4pm Duties; To support the existing Quality Manager and grow the department in line with company objectives. Manage all customer complaints, fully investigating including costings and deliver results and solutions to the business. Occasional visits to customer sites where necessary, no nights away required. Continual improvement process planning and implementation. Experience; The perfect candidate will have prior knowledge of the timber industry or joinery experience in order to suggest resolutions to customer queries. Previous experience of LEAN Manufacturing processes. Knowledge of managing ISO as this responsibility will sit with the role. A hands on approach is essential as the role will be 70/30 office based and factory based. The role is part of an expansion plan due to planned business growth and is excellent opportunity for candidates that are looking to grow following an existing Quality Assistant/Coordinator position within the industry. Requirements: Own transport desirable, public transport is available Benefits With Working With This Client: Benefits package which includes access to private medical insurance. CSS does not discriminate against potential candidates based on race, colour, religion, and other protected classes. We are committed to diversity, equity, and inclusion so are keen to encourage a diverse range of people to apply for the job. If you ..... full job details .....