Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Manager Location: Luton, floating support service based within the office and around different locations as required Salary: 35,000 Shift Pattern: 12 month fixed term contract working 20 hours per week Monday to Friday between 09:00 - 17:00 on rota. You may be required to work outside these hours as necessary to service requirements. You will also take part of the out of hours management on call rota. About the role This is an exciting new role to lead a brand new contract which supports the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing. As a Service Manager, you will oversee pilot operations, providing supervision and support to the team, case workers, and other external stakeholders. You will handle referrals to/from councils, allocate referrals to the team, and engage with council''s data analysis and reporting to ensure continuous improvement and accountability. You will escalate any complex high risk or high needs cases to the council for reverse referrals and undertake regular ..... full job details .....