Job Title: Payroll & Insurance Administrator
Location: London (with travel to operational depots as required)
Agency: Interaction Recruitment

Overview
Interaction Recruitment is working on behalf of a well-established organisation to recruit a Payroll & Insurance Administrator. This is a varied administrative role supporting payroll processing, insurance coordination, and general office functions. The successful candidate will play a key role in ensuring accurate payroll delivery and supporting wider administrative operations.

Key Responsibilities

• Process payroll accurately and in a timely manner using internal systems
• Maintain and update employee payroll records, including pay rates, hours worked, and deductions
• Input and manage payroll data, including both permanent and variable elements
• Reconcile payroll in line with organisational procedures and carry out validation checks
• Support the implementation of annual pay reviews
• Handle payroll-related queries and liaise with internal stakeholders
• Raise purchase orders and liaise with suppliers when required
• Maintain purchase order logs and support procurement activities
• Generate and raise monthly sales invoices
• Coordinate and manage insurance claims, acting as a liaison between operational teams and insurers
• Maintain accurate logs and ensure claims are processed efficiently
• Record meeting minutes and manage administrative documentation
• Administer traffic and parking contraventions, including maintaining records and appeals
• Maintain databases for:
  • Employee records (starters and leavers)
  • Staff training and compliance
  • Payroll and administrative tracking
• Provide general administrative support to the wider team

Key Skills & Experience

Essential:

• Strong administrative and organisational skills
• High level of accuracy and attention to detail
• Confident communication and stakeholder engagement skills
• Proficiency in Microsoft Office and/or Google Workspace
• Ability to prioritise workload and manage competing deadlines
• Self-motivated with the ability to work independently and as part of a team

Desirable:

• Experience using payroll systems such as Workday
• Understanding of UK payroll legislation (PAYE, NI, SSP, SMP, etc.)
• Experience with business management systems or similar platforms

Personal Attributes

• Flexible and adaptable approach
• Proactive and solution-focused mindset
• Strong team player with a collaborative attitude
• Committed to delivering high-quality service
• Able to meet tight deadlines with a “can-do” attitude